Windows Virtual Desktop – Troubleshoot a WVD session host that is unavailable

Scenario In a Windows Virtual Desktop (WVD) installation with multiple session hosts, one (or more) of the session hosts can be shown as “unavailable” in the Azure portal. We will need to troubleshoot the problem to detect the reason for this. Troubleshooting Whenever you find the SH showing as “Unavailable” state, please go through this … Read more

Windows Virtual Desktop – How to fix FSlogix profiles not getting mounted or dismounted

Scenario In a Windows Virtual Desktop (WVD) installation, we had numerous occasions that an FSLogix profile not getting mounted properly, or not getting unmounted properly after the user is logging off. This results in problems with stale profiles staying in the “Users” folder as well as not allowing the profile to be loaded correctly in … Read more

Windows Virtual Desktop – How to fix black screen with cursor on login

Scenario In a Windows Virtual Desktop (WVD) installation, we had numerous users complaining that during the initial login they often experience “black screen” with a mouse cursor visible for too long (>5mins) before eventually logging into the system. During this time the user is waiting for the desktop to come up while often the user … Read more

Windows Virtual Desktop – How to force load a local user profile when you have FSlogix profiles enabled

Scenario Let’s say you have a pool of WVD (Windows Virtual Desktop) servers on Azure and have configured FSlogix profiles loading from a file server or Azure files (through a Group Policy). For troubleshooting purposes, you may need to force a user to load a local profile instead of the FSlogix profile on a specified … Read more