Azure Virtual Desktop – How to Check Connectivity with Microsoft resources

Scenario Azure Virtual Desktop hosts need to be allowed to reach several URLs (you can find the list here: Required URL list so you need to adjust firewalls,networks etc. to allow connectivity to these URLs. But how do you test connectivity to those? Use the “WVDAgentUrlTool.exe” tool provided by Microsoft. Prerequisites You need the following … Read more

Windows Virtual Desktop – Troubleshoot a WVD session host that is unavailable

Scenario In a Windows Virtual Desktop (WVD) installation with multiple session hosts, one (or more) of the session hosts can be shown as “unavailable” in the Azure portal. We will need to troubleshoot the problem to detect the reason for this. Troubleshooting Whenever you find the SH showing as “Unavailable” state, please go through this … Read more

Windows Virtual Desktop – How to fix FSlogix profiles not getting mounted or dismounted

Scenario In a Windows Virtual Desktop (WVD) installation, we had numerous occasions that an FSLogix profile not getting mounted properly, or not getting unmounted properly after the user is logging off. This results in problems with stale profiles staying in the “Users” folder as well as not allowing the profile to be loaded correctly in … Read more

Windows Virtual Desktop – How to fix black screen with cursor on login

Scenario In a Windows Virtual Desktop (WVD) installation, we had numerous users complaining that during the initial login they often experience “black screen” with a mouse cursor visible for too long (>5mins) before eventually logging into the system. During this time the user is waiting for the desktop to come up while often the user … Read more